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  • 소 개
  • 홍보관
  • 게시판
  • 디지털금융 사업
  • 자료실
  • 디지털금융 백서
  • 참여인력

    Jian Mou

     

    경영정보

    경영관 B동 314호

    jian.mou@pusan.ac.kr

     

    University Appointments

     

    • 03/2020-present: Assistant professor. Pusan National University, South Korea

    •11/2016-02/2020: Assistant professor. Xidian University, China

    •06/2019-02/2020: Post-doc Researcher. Telfer School of Management, University of Ottawa, Canada

    •9/2017-12/2017: Visiting Scholar. Information & Decision Sciences, University of Illinois - Chicago

    •9/2015-2/2016: Adjunct Professor. Business School of Sungkyunkwan University, Seoul, Korea

    •5/2015-2/2016: Post-doc Researcher. Sungkyunkwan University, Seoul, Korea

    Education

     

    • Ph.D.      Information Systems,                                 3/2015    University of the Witwatersrand, South Africa  

    • Mcom     Management Information Systems,     8/2011    Pusan National University, South Korea           

    • Bcom      Business Administration,                          8/2009  Kangwon National University, South Korea

    Research Interest & Methods

     

    • HCI, IT Adoption, Online Trust and Risk, Social Media, Social Commerce, 

    • Cross-border E-commerce Structural Equation Modeling, Meta-analysis, Longitudinal Design, Experimental Design, Text Mining.

    Academic Service

     

     

    Editorship and Conference service:

     

    •   Senior Editor of Information Technology and People

    •   Associate Editor of Electronic Commerce Research

    •   Associate Editor of Journal of Electronic Commerce Research

    •   Associate Editor of Behaviour and Information Technology

    •   Editoral Review Board ofJournal of Database Management

    •   Editoral Review Board of Journal of Global Information Management

    •   Track chair of AMCIS 2020

    •   Special issue chair of ?International Conference on Electronic Commerce 2020

    •   Program Committee of ?Wuhan International Conference on E-business 2020

    •   Reviewer coordinator for PACIS 2019

    •   Program chair of International Conference on Electronic Commerce 2019

    •   Associate Editor of ?European Conference on Information Systems 2018

    •   Section chair of International Conference on Electronic Business 2018

    •   Track chair of Wuhan International Conference on Electronic Business 2018

    •   Track chair of ?International Conference on Electronic Commerce 2018

    •   Guest editor of special issue for Dark sides of AI in Electronic Markets

    •   Guest editor of special issue for cross-border e-commerce in Electronic Commerce Research

    •   Guest editor of special issue for e-commerce in Asia-Pacific in Electronic Commerce Research

    •   Guest editor of special issue for sharing economy in Information Technology for Development

    •   Guest editor of special issue for global e-commerce in Journal of Global Information Technology Management

    •   Guest editor of special issue for program management in Journal of Management Science and Engineering

     

    Review Services:

     

    •   Peer review for the Journal of Computer-Mediated Communication

    •   Peer review for the European Journal of Information Systems

    •   Peer review for the Information and Management

    •   Peer review for the International Journal of Information Management

    •   Peer review for the Internet Research

    •   Peer review for the Industrial Management & Data Systems

    •   Peer review for the International Journal of Medical Informatics

    •   Peer review for the Journal of Medical Internet Resaerch

    •   Peer review for the Technological Forecasting and Social Change

    •   Peer review for the Journal of Retailing and Consumer Services

    •   Peer review for the International Journal of Mobile Communications

    •   Peer review for the Electronic Commerce Research

    •   Peer review for the Information Technology and People

    •   Peer review for the Interaction with Computers

    •   Peer review for the International Journal of Intercultural Relations

    •   Peer review for the Journal of Theoretical and Applied Electronic Commerce Research

    •   Peer review for the Computers in Human Behavior

    •   Peer review for the Telematics and Informatics

    •   Peer review for the Journal of Database Management

    •   Peer review for the Electronic Commerce Research and Applications

    •   Peer review for the Transactions on Human-Computer Interaction

    •   Peer review for the South African Journal of Economic and Management Sciences

    •   Peer review for the International conference on Information Systems (ICIS)

    •   Peer review for the Americas Conference on Information Systems (AMCIS)

    •   Peer review for the European Conference on Information Systems (ECIS)

    •   Peer review for the AOM Annual Meeting, Organizational Communication & Information Systems

    •   Peer review for the Pacific Asia Conference on Information Systems (PACIS)

    •   Peer review for the International Conference on Information Resources Management (Conf-IRM)

    Conference Publications

     

    1.    Cheng, X.S., Liu, T.T., and Mou, J.*. 2021. “Investigating Perceived Risks and Benefits of Information Privacy Disclosure in IT-Enabled Ride-Sharing,” forthcoming in Information and Management. (SSCI)

    2.  Liu, A.J., Luo, S., Mou, J.*, and Qiu, H. 2021. “The Antagonism and Cohesion of the Upstream Supply Chain under Information Asymmetry,” forthcoming in Annals of Operations Research. (SSCI).

    3. Xiao, L., Pan, T., Mou. J.* and Huang, L.H. 2021. “Understanding Determinants of Social Networking Service Fatigue:An Interpretive Structural Modeling Approach,” ?forthcoming in Information Technology & People. (SSCI).

    4.  Cui, L., Gao, M., Dai, J. and Mou, J.* 2021. “Improving Supply Chain Collaboration through ?Operational Excellence Approaches: An IoT Perspective,” forthcoming in Industrial Management & Data Systems. (SCIE)

    5.  Zhou, F., Mou, J.*, He, M.X. and Kim, J.K. 2021. “Nicknames as Identity Badges: How Self-reflective Nicknames Can Facilitate Users’ Online Social Interactions,” Journal of Retailing and Consumer Services, 60, 102459. (SSCI).

    6. Chen, S.H., Qiu, H., Xiao, H., He, W., Mou, J. and Siponen, M. 2021. “Consumption Behavior of Eco-Friendly Products and Applications of ICT Innovation,” Journal of Cleaner Production, 287, 125436. (SCIE).

    7. Li, Y.H., Mou, J., Ye, L.Y., Long, J. and Huang, W. 2021. “An Empirical Investigation of the Utilitarian, Social Benefits in LBS Information Disclosure-The Moderating Effect of the Gender Based Social Role Theory,” International Journal of Information Management, 56:102243. (SSCI).

    8. Xiao, L., Mou. J.* and Huang, L.H. 2021. “Factors Influencing Chinese Online Health Service Use: A Valence Framework Perspective,” Journal of Global Information Management, 29(5), article 8. (SSCI).

    9. Zhu, W.L., Mou, J.* and Koong, K. S. 2020. Exploring Brand Extension Evaluation in the Mobile Internet Environment,” forthcoming in International Journal of Mobile Communications. (SSCI)

    10. Liu, A., Liu, T., Mou, J.* and Wang, R. 2020. “A Supplier Evaluation Model Based on Customer Demand in Blockchain Tracing Anti-Counterfeiting Platform Project Management,” Journal of Management Science and Engineering, 5(3): 172-194. (SCOPUS).

    11. Guan, C., Mou, J.* and Jiang, Z.Y. 2020. “Artificial Intelligence innovation in education: A twenty- year data-driven historical analysis,” International Journal of Innovation Studies, 4(4):134-147. (SCOPUS).

    12. Mou, J., Zhu W.L., and Benyoucef, M. 2020. “Impact of Product Description and Involvement on Purchase Intention in Cross-Border E-Commerce,” forthcoming in Industrial Management & Data Systems. (SCIE)

    13. Mou, J., Cohen, J., Dou, Y., and Zhang, B. 2020. “International Buyers’ Repurchase Intentions in a Chiness Cross-Border E-Commerce Platform: A Valence Framework Perspective,” forthcoming in Internet Research. (SSCI, ABS=2) https://doi.org/10.1108/INTR-06-2018-0259

    14. Mou, J., Westland, J.C., Phan, T.Q., and Tan, T. 2020. Microlending on Mobile Social Credit Platforms: An Exploratory Study Using Philippine Loan Contracts,” Electronic Commerce Research, 20: 173-196. (SSCI)

    15.Cheng, X.S., Gu, Y., and Mou, J*. 2020. “Interpersonal Relationship Building in Social Commerce Communities: Considering Both Swift Guanxi and Relationship Commitment,” Electronic Commerce Research, 20: 53-80. (SSCI)

    16. Cui, Y., Mou, J.*, Cohen, J., and Liu, Y.P., Kurcz, K. 2020. “Understanding Consumer Intentions toward Cross-Border M-commerce Usage: A Psychological Distance and Commitment-Trust Perspective,” Electronic Commerce Research and Applications, 39:100920. (SSCI)

    17. Zhou, F., Mou, J.*, and Wu, Y. 2020. “How Consumers’ Perception of Sports Stars’ Personal Brand Promote Consumers’ Brand Love? A Mediation Model of Global Brand Equity,” Journal of Retailing and Consumer Services, 54:102012. (SSCI)

    18. Mou, J., Cui, Y., and Kurcz, K. 2020. “Trust, Risk And Alternative Website Quality in B-Buyer Acceptance of Cross-Border E-Commerce”, Journal of Global Information Management, 28(1):167-188. (SSCI, ABS=2)

    19. Mou, J., Ren, G., Qin, C.X., and Kurcz, K. 2019. “Understanding of Cross-Border E-Commerce Consumer Feedbacks: An LDA Approach,” ?Electronic Commerce Research, 19(4):749-777. (SSCI)

    20 . Cui, Y., Mou, J.*, Cohen, J., and Liu, Y.P. 2019. “Understanding Information System Success Model and Valence Framework in Sellers’ Acceptance of Cross-border E-commerce: A Sequential Multi-Method Approach,” Electronic Commerce Research, 19(4):885-914. (SSCI)

    21. Mou, J. *, and Cui, Y., and Kurcz, K. 2019. “?Bibliometric and Visualized Analysis of Research on Major E-Commerce Journals Using CiteSpace,” ??Journal of Electronic Commerce Research, 20(4): 219-237. (SSCI)

    22.  Xiao, L., and Mou, J.* 2019. “Social Media Fatigue-Technological Antecedents and the Moderating Roles of Personality Traits: The Case of WeChat,” Computers in Human Behavior, 101:297-310. (SSCI, ABS=3).

    23. Xiao, L., Mou, J., and Huang, L.H. 2019. “Exploring the Antecedents of Social Network Service Fatigue: A Socio-technical Perspective,” Industrial Management & Data Systems, 119(9): 2006-2032. (SCIE)

    24.  Zhu W.L., Mou, J* and Benyoucef, M. 2019. “Exploring the Purchase Intention in Cross-Border Electronic Commerce: A Three-Stage Model,” Journal of Retailing and Consumer Services,51:320-330. (SSCI, ABS=2)

    25.  Qin, C.X., Liu, Y.X., Mou, J., and Chen, J.P. 2019. “User Adoption of A Hybrid Social Tagging Approach in An Online Knowledge Community,” Aslib Journal of Information Management, 71(2): 155-175. (SSCI)

    26.  Li, Y., Ding, R., Cui, L., Lei, Z., and Mou, J. 2019. “The Impact of Sharing Economy Practices on Sustainability Performance in the Chinese Construction Industry,” Resources, Conservation & Recycling, 150: 104409. (SCIE, IF=7.044)

    27.  Huang, L.J., Mou, J.*, Koong, K., and Du, Y.P. 2019. “An Investigation of Perceived Value Dimensions: Implications for Mobile Marketing Research,” International Journal of Mobile Communications, 17(6): 641-681. (SSCI)

    28. Huang, L.J., ?Mou, J.*, See-To E., and Kim, J.K. 2019. ?“Consumer Perceived Value Preferences for Mobile Marketing in China: A Mixed Method Approach,” Journal of Retailing and Consumer Services, 48: 70-86. (SSCI, ABS=2)

    29. Westland, J.C., Mou, J*. and Yin, D.F. 2019. “Demand Cycles and Market Segmentation in Bicycle Sharing,” Information Processing and Management, 56: 1592-1604. (SSCI, ABS=2)

    30.  Mou, J. and Shin, D.H. 2018. “The Effects of Social Popularity and Time Scacrcity in Online Consumer Behaviors of Smart Healthcare Products: An Eye-Tracking Approach”, Computers in Human Behavior, 78: 74-89. (SSCI, ABS=3)

    31.  Cui, Y., Mou, J*. and Liu, Y.P. 2018. “Knowledge Mapping of Social Commerce Research: A Visual Analysis Using Citespace,” Electronic Commerce Research, 18(4): 837-868. (SSCI).

    32. Qin, C., Zhao, P.W., Mou, J. and Zhang, J. 2018. "Construction of Personal Knowledge Maps for A Peer-to-Peer Information-Sharing Environment", The Electronic Library, 36(3): 394-413.?? (SSCI)

    33. Cui, Y., Liu, Y.P. and Mou, J.* 2018. “Bibliometric Analysis of Organizational Culture Using CiteSpace”, South African Journal of Economic and Management Sciences, 21(1): a2030. (SSCI)

    34.  Mou, J., Shin, D.H. and Cohen, J.F. 2017. “Understanding Trust and Perceived Usefulness in the Consumer Acceptance of an E-Service: A Longitudinal Investigation”, Behaviour & Information Technology, ?36(2): 125-139. (SSCI, ABS=2)

    35.  Mou, J. and Cohen, J.F. 2017. “Trust and Online Consumer Health Service Success: A Longitudinal Study”, Information Development, 32(2): 169-189. (SSCI)

    36. Mou, J., Shin, D.H. and Cohen, J.F. ?2017. “Tracing College Students’ Acceptance of Online Health Services”, International Journal of Human-Computer Interaction, ?33(5): 371-384. (SSCI)

    37.  Mou, J., Shin, D.H. and Cohen, J.F. 2017. “Trust and Risk in Consumer Acceptance of E-Services”, Electronic Commerce Research, ?17: 255-288. (SSCI)

    38. Mou, J., Shin, D.H. and Cohen, J.F. 2016. “?Health Beliefs and The Valence Framework in Health Information Seeking Behaviors”, IT & People, 29(4): 876-900. (SSCI, ABS=3)

    39. Huang, D., Li, Z.Y., Mou, J*. and Liu, X.Y. 2017. “Effects of Flow on Young Chinese Consumers' Purchase Intention: A Study of E-servicescape in Hotel Booking Context”, Information Technology & Tourism, ?17(2): 203-288. (SCOPUS)

    40. Mou, J., and Cohen, J.F. 2015. “Understanding the Antecedents of Trust in Electronic-Service Providers: Results from a Meta-Analysis”, Pacific Asia Journal of the Association for Information Systems, 7(1): 1-30.  (ABS=2)

    41. Mou, J. and Shin, D.H. 2018. “The Effectsof Social Popularity and Time Scacrcity in Online Consumer Behaviors of Smart Healthcare Products: An Eye-Tracking Approach”, Computers in Human Behavior, 78: 74-89. (SSCI, ABS=3)

    42. Cui, Y., Mou, J*. and Liu, Y.P. 2018. “Knowledge Mapping of Social Commerce Research: A Visual Analysis Using Citespace,” Electronic Commerce Research, 18(4): 837-868. (SSCI)

    43. Qin, C., Zhao, P.W., Mou, J. and Zhang, J. 2018. "Construction of Personal Knowledge Maps for a Peer-to-Peer Information-Sharing Environment", the Electronic Library, 36(3): 394-413. (SSCI)

    44. Cui, Y., Liu, Y.P. and Mou, J.* 2018. “Bibliometric Analysis of Organizational Culture Using CiteSpace”, South African Journal of Economic and Management Sciences,21(1): a2030.(SSCI)

    45. Mou, J., Shin, D.H. and Cohen, J.F. 2017. “Understanding Trust and Perceived Usefulness in the Consumer Acceptance of an E-Service: A Longitudinal Investigation”, Behaviour & Information Technology, 36(2): 125-139. (SSCI, ABS=2)

    46. Mou, J. and Cohen, J.F. 2017. “Trust and Online Consumer Health Service Success: A Longitudinal Study”, Information Development, 32(2): 169-189.(SSCI)

    47. Huang, D., Li, Z.Y., Mou, J*. and Liu, X.Y. 2017. “Effects of Flow on Young Chinese Consumers' Purchase Intention: A Study of E-servicescape in Hotel Booking Context”, Information Technology & Tourism, 17(2): 203-288. (SSCI)

    48. Mou, J., Shin, D.H. and Cohen, J.F. 2017. “Tracing College Students’ Acceptance of Online Health Services”, International Journal of Human-Computer Interaction, 33(5): 371-384. (SSCI)

    49. Mou, J., Shin, D.H. and Cohen, J.F. 2017. “Trust and Risk in Consumer Acceptance of E-Services”, Electronic Commerce Research, 17: 255-288. (SSCI)

    50. Mou, J., Shin, D.H. and Cohen, J.F. 2016. “Health Beliefs and the Valence Framework in Health Information Seeking Behaviors”, Information Technology & People, 29(4): 876-900. (SSCI, ABS=3)

    51. Mou, J. and Cohen, J.F. 2015. “Understanding the Antecedents of Trust in Electronic-Service Providers: Results from a Meta-Analysis”, Pacific Asia Journal of the Association for Information Systems, 7(1): 1-30. (ABS=2)

      Conference Proceedings

     

    1. Mou, J., Benyoucef, M. and Kim, J.K. 2020. "Benefit, Risk and Social Factors in Consumer Acceptance of Social Commerce: A Meta-analytic Approach," in the 26th Americas Conference on Information Systems (AMCIS).

    2.  Mou, J., Zhu W.L., Benyoucef, M. and Kim, J.K. 2020. “Understanding the Relation Between Social Media Use and Depression: A Systematic Review,” in the 26th Americas Conference on Information Systems (AMCIS). [Best paper nominee]

    3.  Hu, S. and Mou, J. 2020. “Impacts of Social Media Usage in Cross-cultural Social Commerce: The Roles of Cultural Intelligence and Cultural Distance,” in the 19th Wuhan International Conference on E-Business (WHICEB)[First Nominated paper]

    4. Hoque, M.R., Mou, J.*, and Zhang, Y. 2020. “ConsumerMotives Toward Cross-Border E-Commerce: Means-End Chain Analysis,” 2020 International Joint Conference of Korea Trade Research Association (KTRA).

    5.   Liu, F., Liu, C., and Mou, J.* 2020. “The impact of inventory management on firm performance in the Chinese e-commerce industry: Does size matter?” In the workshop on Information Systems in Asia Pacific (ISAP). 12/13/2020.

    6.  Mou, J. and Benyoucef, M. 2019. “Consumer Behavior in Social Commerce: Results from a Meta-Analysis,” In the workshop on Information Systems in Asia Pacific (ISAP). 12/14/2019. [Excellence Paper Award]

    7.  Mou, J., Zhu W.L. and Benyoucef, M. 2019. “Predicting the Effects of Product Description on Purchase Intentions in Cross-border E-commerce: An Integration of Involvement Theory and Commitment-involvement Theory,” in the 23rd Pacific Asia Conference on Information Systems (PACIS).

    8.  Westland, C., Phan, T., Tan, T. and Mou, J. 2019. “Monitoring and Credit Risk in Social Credit Systems,” in the 13rd China Summer Workshop on Information Management (CSWIM).

    9. Cheng, X.S, Bao, Y., Zarifis, A. and Mou, J. 2019. A Model of Customer Trust in Sharing Economy-Driven Ride-Sharing Platforms Involving Psychological Contract Violation and Recovery,” in the 25th Americas Conference on Information Systems (AMCIS).

    10.  Zhu, W.L., and Mou, J.* 2019. Exploring the Purchase Intention in Cross-border E-commerce: An Integration of Hierarchy-of-effects Model and Commitment-involvement Theory,” in the 21st International Conference on Electronic Commerce (ICEC).

    11.  Mou, J., and Cohen, J.F. 2018. "Illustrating the Use of Cross-Lagged Structural Equation Modelling to Examine Causal Ordering: An Example Using Trust and Risk in Online Health Services," in the 39th International conference on Information Systems (ICIS).

    12.  Cui, Y., Mou, J.*, Liu, Y.P., and Kurcz, K. 2018. “Understanding Cross-border M-commerce Acceptance: An Integration of Commitment-trust Theory and Trust Transfer Theory,” in the 39th International conference on Information Systems (ICIS).

    13.  Westland, J.C., Mou, J. and Yin, D.F. 2018. “Neural Network Prediction of Demand Cycles for Bicycle Sharing and Load Balancing,” in the workshop ofSIGAIAA.

    14.  Westland, J.C., Mou, J. and Yin, D.F. 2018. “?Convolutional Neural Network Deep-Learning Models for Prediction of Shared Bicycle Demand,” in the International Conference on Applications and Techniques in Cyber Security and Intelligence ATCI, pp 3-9.

    15.  Li, Y., Qin, C.X., Mou, J., and Lv, X.J. 2018. “Kansei-engineering-based Method for Improvement of Cross-border E-commerce Service: From the Perspective of Customers’ Emotional Perceptions,” in the 18th International Conference on Electronic Business (ICEB)

    16. Cui, Y., Mou, J.*, Cohen, J., and Liu, Y.P., Kurcz, K. 2018. “Understanding Psychological Distance Theory and Commitment-trust Theory in the Acceptance of Cross-border M-commerce,” in the 20th International Conference on Electronic Commerce (ICEC) [Best Paper Award].

    17.  Lv, X.J., Qin, C.X., Mou, J., Li, Y. and Liu, Y.X. 2018. “Applying Kansei Engineering to Design Cross-border E-commerce Service: Based on Customer Feedback,” in the 20th International Conference on Electronic Commerce (ICEC).

    18.  Westland, J.C., Mou, J. and Yin, D.F. 2018. “Convolutional Neural Network Deep-Learning Models for Prediction of Shared Bicycle Demand,” in the 12ed China Summer Workshop on Information Management (CSWIM).

    19.  Liu, Y.X, Qin, C.X., Mou, J., and Zhao, P. 2018. "User Perspectives on Adoption of a Hybrid Tagging System: A Case of Topic Structure of Zhihu Knowledge Community," in Proceedings of the 11th ?International Conference on Information Resources Management (Conf-IRM).

    20.  Mou, J., Ren, G., Qin, C.X., and Kurcz, K. 2018. “An Exploration of Cross-Border E-Commerce Consumer Feedbacks: An LDA Approach,” in proceedings of the? Seventeenth Wuhan International Conference on E-business (WHICEB).

    21. Ju, M.H., and Mou, J.* 2018. “Privacy as a Commodity Is Not the Case: Privacy Calculus Model for Connected Cars,” in proceedings of the Seventeenth Wuhan International Conference on E-business (WHICEB).

    22.  Cui, Y., Mou, J.?*, Cohen, J., and Liu, Y.P. 2018. “?Sellers’ Perspectives on the Adoption of Cross-Border E-Commerce Platforms in China,” in proceedings of the Seventeenth Wuhan International Conference on E-business (WHICEB).

    23.  Mou, J., Cohen, J., and Kim, J.K. 2017. “A Meta-Analytic Structural Equation Modeling Test of Protection Motivation Theory in Information Security Literature,” in proceedings of the 38th International Conference on Information Systems (ICIS).

    24.  Mou, J., Cohen, J., Dou, Y., and Zhang, B. 2017. “Predicting Buyers’ Repurchase Intentions in Cross-Border E-Commerce: A Valence Framework Perspective,” ?in proceedings of the 25th European Conference on Information Systems (ECIS).

    25.   Cui, Y., Mou, J.*, and Liu, Y.P. 2017. “Bibliometric and Visualized Analysis of Research On E-Commerce Journals,” in proceedings of the 19th International Conference on Electronic Commerce (ICEC).

    26.  Mou, J., and Cohen, J.F. 2014. “Trust, Risk Barriers and Health Beliefs in Consumer Acceptance of Online Health Services,” in Proceedings of the 35th International Conference on Information Systems (ICIS).

    27.  Mou, J., and Cohen, J.F. 2014. “Trust, Risk and Perceived Usefulness in Consumer Acceptance of Online Health Services,” in Proceedings of the 25th Australasian Conference on Information Systems (ACIS).

    28.  Mou, J., and Cohen, J.F. 2014. “Trust in Electronic-Service Providers: A Meta-Analysis of Antecedents,” in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS).

    29.  Mou, J., and Cohen, J.F. 2014. “A Longitudinal Study of Trust and Perceived Usefulness in Consumer Acceptance of an E-Service: The Case of Online Health Services,” in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS).

    30 .Cohen, J.F., Mou, J., and Trope, J. 2014.“Adoption of Cloud Computing by South African Firms: The Role of Institutional Forces, Absorptive Capacity, and Top Management” in Proceedings of the South African Institue for Computer Scienctists and Information Technologists. [Best Paper Award

    31.  Mou, J., and Cohen, J.F. 2013. "Trust and Risk in Consumer Acceptance of e-Services: A Meta-Analysis and a Test of Competing Models," in Proceedings of the 34th International Conference on Information Systems (ICIS), Milan.

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